Empleos de Hotel boutique

We are looking for a General Manager to lead the full hotel operation, ensuring an exceptional guest experience in a high-impact tourist destination, while consistently delivering the brand’s values of authentic hospitality.

Position Objective
To lead the day-to-day hotel operations, ensuring outstanding service standards, operational efficiency, profitability, and a strong organizational culture based on respect, quality, and authenticity.

Key Responsibilities

• Oversee all hotel departments: Front Desk, Housekeeping, Food & Beverage, Maintenance, Cleaning, Guest Services, and Experiences.
• Ensure consistent execution of Standard Operating Procedures (SOPs) across all areas.
• Deliver an outstanding guest experience by efficiently managing requests and resolving issues.
• Manage the operational budget, control costs, and maximize revenue.
• Analyze financial performance and prepare reports for Executive Management.
• Ensure hotel facilities are maintained in optimal condition, complying with safety and environmental regulations.
• Develop and maintain strong relationships with local suppliers.
• Lead, train, and develop the team, fostering a culture aligned with the brand’s values.
• Design and oversee guest experiences in collaboration with the Experiences team.

Profile Requirements

• Minimum 5 years of experience as a General Manager in luxury boutique hotels.
• Strong background in hotel operations and property management.
• Degree in Hospitality Management, Tourism, or a related field.
• Advanced English (spoken and written).
• Experience leading multicultural and multidisciplinary teams.
• Solid financial acumen: budgeting, cost control, and profitability.
• Proficiency with PMS and OTA platforms.
• Hands-on, ethical, and people-centered leadership style.
• Willingness to relocate to San José or nearby areas.

Job Type: Full-time

Pay: $30,000.00 - $50,000.00 per month

Work Location: In person