• Windows and Linux OS experience.

• Perform application troubleshooting and maintenance activities.

• Perform application upgrades and patching.

• Maintain good working relationships with application Vendors.

• Maintain application integrity.

• Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).

• Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality)

• Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.

• Maintain discretion and confidentiality in all areas pertaining to the IT systems.

• Comply and follow all procedures within the company security policy.
• Provide leadership in Integration projects for both Customers and Vendors

• Provide regular updates to appropriate managers.

• Drive continuous improvement through trend reporting analysis and metrics management.

• Document application processes and procedures.

• Assure that procedures and work instructions are efficient and not redundant.

• Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are consistent with industry standards.

• Understand and embrace the business and IT strategic direction.

• Effective and efficient workload management. Good email management skills. Prompt meeting attendance.

• Work with Audit teams and adhere to compliance procedures.

• Respond to and participate in on-call support and scheduled maintenance activities.

• Improve and keep skill sets relevant and up to date.

• Travel to and attend annual Vendor conferences.

• Work irregular hours when needed.

Partner Integration

• Understand B2B concepts and protocol such as AS2/AS3, SFTP, SSH, PKI digital certificate encryption and management.
• Interact with functional resource to understand &/or clarify requirements.
• Develop architectural and process solution per our technical analysis to match functional specification.
• Work with senior eCommerce programmer to prepare technical specifications for more complex projects.

• Interpret a variety of instructions furnished in written, oral, diagram or schedule form.

• Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.

• Ability to develop Visio diagrams and PowerPoint presentations.
• Knowledge of networking protocols.
• Knowledge of SAP and IDOC processing.
• Knowledge of EDI standards ANSI, EDIFACT. Rosettnet Standard PIP 2.0.
• Good logical, analytical & mathematical skills.
• Good organizational skills.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to operate a personal computer including using a Windows based operating system and related software.
• Advanced PC skills, including training and knowledge of Jabil’s software packages.
• Ability to deal with standardized situations with only occasional or no variables.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Requirements

Bachelor´s degree required

Fluent English speaker (this role will provedie regional support)

Strong experience with Linux is required