Empleos de 30,00 call center

Remote Call Center Manager

Artisan's Edge is hiring a remote call center manager to lead appointment setters booking free in-person interior and exterior painting quotes. This role owns coaching, appointment quality, confirmation, estimator handoffs, reporting, and payroll preparation.

Pay

Starting pay is USD $8/hour. Weekly team performance tiers range from $8-$20/hour. Rates depend on verified qualified team sits, full-week setter headcount, and quality requirements. For a four-setter benchmark: under 10 sits = $8; 10-13 = $10; 14-17 = $12; 18-21 = $14; 22-25 = $16; 26-29 = $18; 30+ = $20. Benchmarks scale forteams of five through nine; the complete table and sit-attribution rule are provided before acceptance. Higher tiers require accurate reporting, legitimate appointments, proper call reviews and confirmations, effective coaching, and timely communication. The top rate is not guaranteed. Applicable mandatory local pay requirements apply. Paid every Monday for the previous Monday-Friday plus that Saturday and any activated Sunday. Weekly verified qualified sits determine the following week's hourly rate. Rates can rise or fall with weekly performance and quality. A sit is a completed in-person painting estimate with the authorized homeowner and required decision-makers present; a booking alone does not count.

Schedule

Monday-Friday: 9:00 AM-12:00 PM and 5:00 PM-8:00 PM. Saturday: 9:00 AM-1:00 PM. Optional Sunday: 4:00PM-8:00 PM when activated by management. All hours follow the time zone of the market being called, not your home time zone. You must be available for both weekday blocks and Saturday, plus Sunday when activated. The standard calling schedule is 34 hours, or 38 with Sunday, before any separately required paid administration or meetings.

Also attend two 15-minute leadership check-ins and one 30-minute weekly review. Record required meetings and administration as paid work.

What you will do

- Recruit, interview, train, and coach appointment setters within approved authority.

- Monitor attendance, dialer activity, call recordings, scripts, qualification, and CRM accuracy.

- Oversee confirmations, estimator calendars, dispatch readiness, cancellations, and reschedules.

- Verify sit outcomes, prepare weekly payroll, calculate following-week rates, and submit your own pay for independent approval.

- Report production, quality issues, staffing gaps, homeowner complaints, and system problems.

What you need

Experience leading an outbound calling or appointment-setting team; clear English communication; practical knowledge of dialers, CRM records, scorecards, coaching, and payroll reconciliation; and reliable equipment, internet, and a secure workspace. Home-services campaign experience is preferred.

Apply

Apply through Indeed with your resume, team sizes managed, campaign experience, and examples of appointment and sit results. Include your country, local time zone, full-schedule availability, and backup connectivity plan. Payment details are collected privately only after selection.

Job Type: Part-time

Pay: $5,109.60 - $12,774.00 per week

Expected hours: 34.0 – 38.0 per week

Work Location: Remote