Program Manager

Vervent Call Center
2.9 de 5 estrellas
Tijuana, B.C.

Información del empleo

Sueldo

  • $54,000 a $66,000 por mes

Tipo de empleo

  • Tiempo completo

Ubicación

Tijuana, B.C.

Beneficios

Obtenidos de la descripción completa del empleo

  • Estacionamiento gratuito

Descripción completa del empleo

We are looking for a highly motivated Program Manager to join our PMO team. In this role, you will be responsible for overseeing a portfolio of related projects and initiatives, ensuring alignment with business strategy and driving successful execution.

You will play a key role in coordinating cross-functional teams, managing risks, optimizing resources, and delivering measurable business value. This is a strategic position focused on enabling organizational success through effective program leadership.

Key Responsibilitites

  • Build and manage program roadmaps aligned with business strategy.
  • Coordinate and oversee multiple projects within the program.
  • Support teams by removing blockers and escalating issues when needed.
  • Manage resources, timelines, and project changes.
  • Identify risks, resolve dependencies, and ensure smooth execution.
  • Track performance and drive efficiency and cost improvements.
  • Maintain and optimize project management tools and processes.

Qualifications

  • Bachelor’s degree or higher.
  • 3+ years of experience in program or project management.
  • 3+ years of experience leading or managing teams.
  • Proven ability to define and execute program requirements.
  • Strong analytical skills with experience leveraging data and metrics for decision-making.
  • High proficiency in Excel and project management tools.
  • Excellent written and verbal communication skills.

Benefits

  • All required benefits by law.
  • Individual Major Medical Insurance.
  • Free parking.
  • Weekly grocery vouchers.
  • Performance bonus.
  • Opportunities to grow.

Job Type: Full-time

Pay: $54,000.00 - $66,000.00 per month

Application Question(s):

  • Do you currently reside in Tijuana, BC?

Education:

  • Bachelor's (Required)

Experience:

  • Project Management: 3 years (Required)

Language:

  • Advanced English (Required)

Work Location: In person