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Regents Remote Services is an American company specializing in legal and medical assistance services for top Personal Injury law firms.

We are looking for an IT Assistant to help implement, configure, and monitor internal systems and tools. This person will not be programming but rather supporting the IT department by handling configurations, user management, product deployments, dashboards, documentation, and basic technical support. The role is ideal for someone tech-savvy, fast-learning, and genuinely interested in IT operations.

Responsibilities:

• Assist in deploying and configuring internal tools, including a new anti-phishing cybersecurity product.
• Add users, configure settings, manage permissions, and produce status reports.
• Monitor dashboards and notify team of pending tasks or alerts.
• Perform basic desktop support tasks: email setup, mobile device support, Microsoft Windows basic troubleshooting, helping users download or configure applications.

Technical Requirements

• General proficiency with computers, Windows OS, and mobile devices.
• Ability to learn new platforms and tools quickly.
• Comfort navigating cloud or SaaS dashboards.
• Basic understanding of cybersecurity concepts (optional but preferred).
• No certifications required; no college degree required, but tech-savviness is essential.

Work Style & Expectations

• Must be proactive, curious, and driven.
• Should enjoy technology and problem-solving.
• Must be able to manage tasks with minimal supervision and follow clear instructions.
• Confidentiality is essential, as the role touches internal systems.

This is a fully remote, part time position.

What We Offer:

• SGMM
• Fully remote collaboration.
• Opportunity to work on cutting-edge AI, automation, and legal-tech systems.

Job Type: Part-time

Application Question(s):

• What is your English level?
• What is your experience in IT support?

Work Location: Remote