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Bilingual Customer Support Specialist – Royal Holiday - job post

ROYAL HOLIDAY
3.9 de 5 estrellas
1999 Avenida Insurgentes Sur, 01020, Guadalupe Inn, CDMX
$13,300 a $24,000 por mes - Por tiempo indeterminado, Tiempo completo

Ubicación

1999 Avenida Insurgentes Sur, 01020, Guadalupe Inn, CDMX

Beneficios

Obtenidos de la descripción completa del empleo

  • Seguro de vida
  • Seguro de gastos médicos mayores

Descripción completa del empleo

You want your first (or next!) job to actually feel exciting, right?

At Royal Holiday, we help thousands of members travel to incredible places every single day — and we want you to be part of that journey.

We’re expanding our 2026 team and looking for Bilingual Customer Support Specialists who are ready to learn fast, grow fast, and make an impact.

Who you are

  • English level C1–C2 (spoken and written)
  • High school or college graduate
  • Customer service experience is cool — but not a MUST
  • Friendly, curious, and ready to take on responsibilities
  • A natural problem-solver who genuinely likes people

Your mission

  • Deliver friendly, helpful service to our members
  • Handle inquiries about memberships, points, and benefits
  • Book hotel stays and vacations across 180+ destinations
  • Support members with payments and account needs
  • Work Mon–Sat in a flexible hybrid schedule

What’s in it for you

  • Base Salary: $13,400 gross + commissions (avg. $11,000 monthly!)
  • Hybrid work
  • Private medical & life insurance
  • Attendance and productivity bonuses
  • A fast-growing company where young talent can shine
  • A supportive team that will train you from day one

If you’re ambitious, bilingual and want a career with real growth — this is where your story starts.

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: $13,300.00 - $24,000.00 al mes

Beneficios:

  • Seguro de gastos médicos mayores
  • Seguro de vida

Lugar de trabajo: remoto híbrido en 01020, Guadalupe Inn, CDMX

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