Empleos de support specialist
Clasificar por: relevancia - fecha
18 empleos
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Job Post Details
Ubicación
Mexicali, B.C.
Descripción completa del empleo
Summary of the role
We’re looking for a proactive and tech-savvy professional who loves variety in their workday and enjoys supporting customers and operations.
You’ll be a key part of a growing technology business, helping users, keeping systems updated, and making sure everyday tasks run smoothly.
This is a perfect role for someone who likes a balance of customer support, light tech troubleshooting, and business administration — no two days are exactly the same!
What You'll Do
- Respond to user inquiries in a friendly, professional manner.
- Maintain and update user accounts, user database, contracts, and service agreements.
- Provide basic IT support to users (e.g., account access, general troubleshooting).
- Help manage documentation and guides for customers.
- Assist with processing invoices, quotes, and basic financial tasks.
- Organize digital records and maintain business documents.
- Help keep our day-to-day operations running smoothly across different areas of the business.
- Use cloud-based platforms and project management tools daily.
Who You Are
- Organized, dependable, and good at managing multiple tasks.
- Tech-comfortable: You pick up new software and tools quickly.
- Great communicator, both in writing and in conversation.
- Enjoy working independently, but love collaborating with a team.
- Detail-oriented and like keeping things neat, clear, and moving forward.
Skills & Requirements
- Bachelor’s degree in Business, IT, or a related field preferred.
- Professional English proficiency (written and spoken).
- Experience with Google Workspace, Microsoft Office, and CRM/project management tools.
- Ability to maintain confidentiality and handle sensitive information professionally.
- Basic IT troubleshooting knowledge
What We Offer
- Salary: Competitive (MXN $20,000–$22,000/month).
- Schedule: Monday–Friday, 6 AM–3 PM Pacific Time.
- Opportunities for professional development.
- A progressive company culture where your ideas are valued and see the results of them being implemented.
Apply now!
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