Sales Development and Support, Director

Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!

We are seeking an experienced Sales Development and Support Director. This role will lead the SDR team in Mexico that serves the US market and build a team of sales support coordinators to support US based sales executives. The ideal candidate will have a proven track record in sales management, a deep understanding of the sales process, and the ability to drive results in a competitive market. The Director will be responsible for overseeing the day-to-day operations of the SDR and SSC team, ensuring that team members are effectively identifying and qualifying leads, handling tasks for the sales team, and ultimately contributing to the company's revenue growth.

About the Role

In this opportunity as a Sales Development and Support, Director you will:

• Lead and manage a team of Senior Sales Development Representatives and Sales Development Representatives to meet and exceed sales targets.
• Lead and manage a team of Sales Support Coordinators to support the US based sales team.
• Develop and implement strategic plans to expand the company’s customer base and ensure a strong presence in the US market.
• Monitor and evaluate the team’s performance, providing coaching and mentorship to drive continuous improvement.
• Collaborate with marketing and sales teams to align the strategy with broader company objectives.
• Create and maintain a high-performance culture that emphasizes empowerment, quality, productivity, and standards.
• Utilize Salesforce to manage team performance
• Provide detailed analysis to inform management decisions.
• Develop training programs to ensure team members have the necessary skills and knowledge.
• Work closely with HR to recruit a high-caliber team and ensure the team is fully staffed.
• Stay up-to-date with new product launches and ensure the team is on board to support marketing and sales efforts.

About You

You’re a fit for the role if your background includes:

• Bachelor’s degree
• A minimum of 5 years of experience in sales management, preferably within a fast-paced tech or B2B environment.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent verbal and written communication skills in English.
• Proficiency in Salesforce and sales engagement platforms.
• Strong analytical skills to identify trends and challenges.
• Ability to work independently and as part of a team in a dynamic and changing environment.
• Knowledge of the US market and the ability to adapt strategies accordingly.

To apply, please upload your updated resume in English.

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What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social, and Governance (ESG) initiatives for local and global impact.

• Purpose-Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.