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We are Ruptela, a telematics company providing solutions for fleet management and GPS tracking.

We are a fast-growing and customer-centric company with big ambitions. Our vision is to power the most efficient use of transport. Today, we develop, design, and manufacture hardware and firmware products for fleet management and GPS tracking. We provide ready-to-use telematics solutions. Our team is united by the vision that is powering us to create the most efficient use of transport for a sustainable world.

We are looking for a motivated Junior Warehouse Operations Specialist to join our team. This role combines hands-on warehouse operations with customer support, ensuring smooth processes and excellent client communication, particularly in urgent situations.

Responsibilities

• Oversee daily warehouse activities, including picking, packing, and dispatching goods, as well as unloading deliveries.
• Register incoming shipments, maintain stock records, and manage product reception, storage, and dispatch.
• Collaborate with other departments to ensure timely product supply and shipment.
• Prepare reports and analyze warehouse performance indicators.
• Assist customers via phone, email, and other channels with warranty inquiries.
• Diagnose and troubleshoot technical issues related to product warranties.
• Inspect returned devices using specialized tools to assess warranty eligibility.

Requirements

• A minimum associate degree is required, with a bachelor’s degree preferred.
• At least 1 year of experience in warehouse operations is beneficial.
• Ability to explain technical details to both technical and non-technical individuals.
• Strong organizational skills to independently manage daily tasks, including packing products, organizing shipments, and maintaining accurate records.
• Fluent in Spanish and English to support international communication.
• Attention to detail for accurate order retrieval by quantity, size, and other specifics.
• Flexibility and openness to change.
• Excellent verbal communication skills.
• Physical ability to lift, carry, and move goods efficiently in a warehouse environment as required by job tasks.
• Proficiency in basic computer or hand-held device operations.

What We Offer

• Modern working methods and industry-leading practices.
• Exposure to cutting-edge IT products in an international market.
• Opportunities for ongoing personal and professional development.
• A collaborative and friendly team for problem-solving and knowledge sharing.

Work Schedule

• Schedule: 6 days per week, Monday to Saturday.

Job Type: Full-time

Pay: $22,000.00 - $28,000.00 per month

Application Question(s):

• Would you be open to a position that involves mixed responsibilities, such as working in a warehouse while also assisting customers via phone and email?
• To ensure alignment with the budget for this role, could you share your salary expectations per month in MXN?

Language:

• English (Required)
• Spanish (Required)

Work Location: In person