Empleos de scalepex
Ver empleos similares de esta empresaBilingual Customer Service Representative - Call Center
nuevo empleoUrge contratarScalepexQuerétaro, Qro.EmployerActivo hace 5 días- As the frontline ambassador of our brand and clients, you'll dive into a world of diverse inquiries, from resolving customer issues to providing stellar support…
- ScalepexHome Office (Desde casa) in Guadalajara, Jal.PostedPublicado hace 12 días·
- Proficient in advanced C# features (async/await, LINQ, generics) and solid understanding of OOP principles (SOLID, DI/IoC).
- Strong C# and Winforms background.
- Ver todos los empleos en Guadalajara
- Búsqueda de sueldos: sueldos de Software Engineer - Fully Remote - Mexico Only en Guadalajara, Jal.
- Ver preguntas y respuestas frecuentes sobre Scalepex
Ver empleos similares de esta empresaScalepexHome Office (Desde casa) in Guadalajara, Jal.PostedPublicado hace más de 30 días·- Crafting and managing roadmaps for a range of digital products, from strategic planning to optimizations' activities.
- 12 PTO on first year.
- Ver todos los empleos en Guadalajara
- Búsqueda de sueldos: sueldos de Technical Product Owner - ONLY México - Fully Remote en Guadalajara, Jal.
- Ver preguntas y respuestas frecuentes sobre Scalepex
- ScalepexHome Office (Desde casa) in Mezquitillo, Zac.PostedPublicado hace más de 30 días·
- The Plan Building Specialist is responsible for the build and maintenance of plan benefits for new and existing groups upon implementation, renewal, and changes…
- Ver todos los empleos en Mezquitillo
- Búsqueda de sueldos: sueldos dePlan Building Specialist Remote ONLY MEXICO
- Ver preguntas y respuestas frecuentes sobre Scalepex
- ScalepexHome Office (Desde casa) in Guadalajara, Jal.PostedPublicado hace más de 30 días·
- Design and develop cutting-edge real-time software for DSP algorithms and low-level device drivers used in wireless products.
- 12 PTO on first year.
- Ver todos los empleos en Guadalajara
- Búsqueda de sueldos: sueldos deDSP Engineer - Remote - Mexico Only
- Ver preguntas y respuestas frecuentes sobre Scalepex
Ver empleos similares de esta empresaScalepexHome Office (Desde casa) in Ciudad de México, CDMXPostedPublicado hace más de 30 días·- As a key member of our engineering team, you will have the opportunity to work on end-to-end feature development, including data modeling, testing, scalability,…
- Ver todos los empleos en Ciudad de México
- Búsqueda de sueldos: sueldos de Full Stack Developer - Remote - ONLY MEXICO en Ciudad de México, CDMX
- Ver preguntas y respuestas frecuentes sobre Scalepex
- ScalepexHome Office (Desde casa) in Ciudad de México, CDMXPostedPublicado hace más de 30 días·
- You will enjoy a wide mix of work ranging from consumer-style health app design to complex back-end admin interfaces.
- Experience in building admin tools.
- Ver todos los empleos en Ciudad de México
- Búsqueda de sueldos: sueldos de UX Designer - Fully Remote - Mexico Only en Ciudad de México, CDMX
- Ver preguntas y respuestas frecuentes sobre Scalepex
- ScalepexHome Office (Desde casa) in Ciudad de México, CDMXPostedPublicado hace más de 30 días·
- Key role in developing, deploying, and managing high-performance, scalable, and secure network infrastructures supporting AI and high-performance computing (HPC…
- ScalepexHome Office (Desde casa) in Querétaro, Qro.PostedPublicado hace más de 30 días·
- We are seeking a meticulous Claims Specialist to uphold our high standards of quality and procedure adherence, ensuring seamless claim processing in accordance…
- Ver todos los empleos en Querétaro
- Búsqueda de sueldos: sueldos deClaims Specialist - Remote
- Ver preguntas y respuestas frecuentes sobre Scalepex
- ScalepexQuerétaro, Qro.PostedPublicado hace más de 30 días·
- Develop and execute strategies to grow and engage our community across various platforms (social media, forums, events, etc.).
- Ver todos los empleos en Querétaro
- Búsqueda de sueldos: sueldos de Community Manager - Social Media en Querétaro, Qro.
- Ver preguntas y respuestas frecuentes sobre Scalepex
- ScalepexHome Office (Desde casa) in Guadalajara, Jal.PostedPublicado hace más de 30 días·
- You will be focused on developing integrated software algorithms and leveraging data for monitoring and analytics system applications.
- 12 PTO on first year.
- Ver todos los empleos en Guadalajara
- Búsqueda de sueldos: sueldos de UI UX Full Stack Engineer - Fully Remote - Mexico Only en Guadalajara, Jal.
- Ver preguntas y respuestas frecuentes sobre Scalepex
- ScalepexBalcones Coloniales, Qro.PostedPublicado hace más de 30 días·
- Maintain and update employee records and databases.
- Assist in organizing and coordinating HR projects and initiatives.
- Ver todos los empleos en Balcones Coloniales
- Búsqueda de sueldos: sueldos deHR Assistant Internship
- Ver preguntas y respuestas frecuentes sobre Scalepex
Ver empleos similares de esta empresaScalepexQuerétaro, Qro.PostedPublicado hace más de 30 días·- Sourcing Candidates: Utilize various sourcing techniques, including online job boards, social media, professional networks, and industry events, to identify and…
- Ver todos los empleos en Querétaro
- Búsqueda de sueldos: sueldos deCorporate Recruiter
- Ver preguntas y respuestas frecuentes sobre Scalepex
- ScalepexQuerétaro, Qro.PostedPublicado hace más de 30 días·
- In the HR Coordinator internship role, you will work under the supervision of the senior HR officer.
- You will input updates on the department’s internal HR…
- Ver todos los empleos en Querétaro
- Búsqueda de sueldos: sueldos de HR Coordinator Internship en Querétaro, Qro.
- Ver preguntas y respuestas frecuentes sobre Scalepex
Job Post Details
Bilingual Customer Service Representative - Call Center - job post
Información del empleo
Así es como las especificaciones del empleo se alinean con tu perfil.Sueldo
- $14,000 por mes
Tipo de empleo
- Full-time
Ubicación
BeneficiosObtenidos de la descripción completa del empleo
- Programa de referidos
Descripción completa del empleo
Who we are
Scalepex is a dynamic services firm specializing in providing nearshore solutions. We are committed to reshaping the way businesses harness talent globally. With a relentless dedication to excellence, we empower organizations to thrive in a rapidly evolving digital landscape. Our mission is to connect businesses with top-tier professionals from around the world, fostering collaboration, efficiency, and growth. At Scalepex, we blend cutting-edge technology with human expertise to deliver tailored solutions that drive success.
What makes us effective
· Delivery focused: We tailor our approach to our client’s specific problem. We listen first, then collaborate to formulate the solution.
· People focused: We believe in developing our people. We enhance and expand the capabilities of our team through constant mentoring and training.
· Gig workers We ensure that the “right resources” are performing the “right role” at the “right time” delivering excellence.
What you will be doing
Are you ready to embark on a dynamic journey where every interaction is an opportunity to make a difference? Join our vibrant team as a Customer Service Representative in our bustling nearshoring experience! As the frontline ambassador of our brand and clients, you'll dive into a world of diverse inquiries, from resolving customer issues to providing stellar support. Picture yourself as the superhero of satisfaction, swooping in to save the day with your exceptional communication skills and problem-solving prowess. No two days are the same in this fast-paced environment, where each call is a chance to dazzle with your empathy and efficiency. Whether you're soothing a frustrated customer or celebrating a successful resolution, you'll thrive in this adrenaline-fueled atmosphere where teamwork reigns supreme. If you're ready to unleash your passion for service and join a team that's dedicated to exceeding expectations, apply now and let's create extraordinary experiences together!
Key Responsibilities:
- Respond promptly and professionally to customer inquiries, demonstrating empathy and understanding.
- Provide accurate information and solutions to resolve customer concerns, aiming for first-call resolution whenever possible.
- Document all interactions accurately and thoroughly in our CRM system, ensuring clear communication and seamless handoffs if necessary.
- Collaborate closely with other departments to escalate complex issues and ensure timely resolution.
- Continuously strive to exceed performance targets and uphold quality standards, contributing to the overall success of the team and organization.
Basic Requirements:
- High school diploma or equivalent.
- Advanced English level.
- Ability to take a full-time job and work 100% on-site at Balcones Coloniales, Querétaro.
- Proven experience in customer service or a related field, preferably in a call center environment.
- Excellent communication skills, both verbal and written, with a friendly and professional demeanor.
- Strong problem-solving abilities and a passion for helping others.
- Ability to multitask and navigate multiple systems simultaneously.
- Proficiency in basic computer applications and willingness to learn new software as needed.
What we offer
- $12,000 MXN per month free of taxes
- 100% Paid training period
- Referral bonuses
Job Type: Full-time
Pay: $14,000.00 per month
Ability to commute/relocate:
- Querétaro, Qro.: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How soon can you start if you are selected?
Experience:
- Customer Service: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person