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Job Post Details

Project Specialist

Wexpand
3.7 de 5 estrellas
Colonia Polanco, CDMX

Información del empleo

Tipo de empleo

  • Por tiempo indeterminado

Ubicación

Colonia Polanco, CDMX

Descripción completa del empleo

Job Description: Project Specialist

Job Summary: As a Project Specialist, you'll embark on a journey to cultivate new skills and thrive in a safety-minded environment. Join our dynamic team as we push the boundaries of technology to contribute to a better community.

Key Responsibilities:

  • Conduct a comprehensive 3-week training program to equip team members with essential skills for project success.
  • Triage tickets by type and scope, efficiently categorizing and prioritizing tasks for swift resolution.
  • Create working orders (WOs) to initiate and manage the workflow for project tasks, ensuring seamless project execution.
  • Ensure the timely creation and booking of projects, maintaining precise records for organizational efficiency.
  • Pull Operation Support System (OSS) logs and the latest Radio Frequency Design Solution (RFDS) to inform project decisions and updates.
  • Conduct thorough checks for needed materials, ensuring the availability of necessary resources for seamless project execution.
  • Request AT&T seed stock from the warehouse to support project requirements.
  • Provide Tier 1 support for the crews, offering assistance and guidance as needed to ensure project success.
  • Submit project closeout documentation in MDAT (Project Management Tool) to ensure the proper completion of projects.
  • Request purchase orders (POs) from Project Control to facilitate the procurement process.
  • Ensure timely client invoicing, adhering to billing schedules and maintaining accurate financial records.
  • Track progress on-site, monitoring key indicators to assess project advancement and identify areas for improvement.
  • Submit invoices in ACAS (Accounting and Contract Administration System) for accurate financial record-keeping.
  • Provide milestone updates to keep stakeholders informed of project achievements and progress.
  • Collaborate closely with the Project Manager, assisting with daily activities to contribute to the overall efficiency of project management.
  • Handle phone calls effectively, demonstrating the ability to work in a call center-centric environment as needed for project communication and coordination.

Qualifications:

  • You have project management skills and the ability to resolve complex problems and issues .
  • You have a construction background
  • You have a strong customer service skills
  • You have purchasing experience
  • You’re skilled in organizing resources, establishing priorities, and working effectively at all levels in a collaborative team environment.
  • 1-3 years of experience.
  • Advanced English (C1-C2).

Soft Skills:

  • You have a track record of completing work with a high level of quality.
  • You have a knack for figuring out hard problems and enjoy a hands-on approach to your work.
  • You enjoy getting your hands dirty with your team.

Hard Skills:

  • You have strong Microsoft Word and Excel experience.
  • You have Norad and Oracle experience, a huge plus.
  • Possess Telecom experience.
  • Bilingual in English and Spanish -both oral and written.
  • Tech-savvy individual.

From:

  • Monday to Friday
  • 8AM to 5:30PM

Salary: 18k

Tipo de puesto: Por tiempo indeterminado

Tipo de jornada:

  • Turno de 8 horas

Idioma:

  • Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

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