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Job Post Details
Project Specialist
Información del empleo
Tipo de empleo
- Por tiempo indeterminado
Ubicación
Colonia Polanco, CDMX
Descripción completa del empleo
Job Description: Project Specialist
Job Summary: As a Project Specialist, you'll embark on a journey to cultivate new skills and thrive in a safety-minded environment. Join our dynamic team as we push the boundaries of technology to contribute to a better community.
Key Responsibilities:
- Conduct a comprehensive 3-week training program to equip team members with essential skills for project success.
- Triage tickets by type and scope, efficiently categorizing and prioritizing tasks for swift resolution.
- Create working orders (WOs) to initiate and manage the workflow for project tasks, ensuring seamless project execution.
- Ensure the timely creation and booking of projects, maintaining precise records for organizational efficiency.
- Pull Operation Support System (OSS) logs and the latest Radio Frequency Design Solution (RFDS) to inform project decisions and updates.
- Conduct thorough checks for needed materials, ensuring the availability of necessary resources for seamless project execution.
- Request AT&T seed stock from the warehouse to support project requirements.
- Provide Tier 1 support for the crews, offering assistance and guidance as needed to ensure project success.
- Submit project closeout documentation in MDAT (Project Management Tool) to ensure the proper completion of projects.
- Request purchase orders (POs) from Project Control to facilitate the procurement process.
- Ensure timely client invoicing, adhering to billing schedules and maintaining accurate financial records.
- Track progress on-site, monitoring key indicators to assess project advancement and identify areas for improvement.
- Submit invoices in ACAS (Accounting and Contract Administration System) for accurate financial record-keeping.
- Provide milestone updates to keep stakeholders informed of project achievements and progress.
- Collaborate closely with the Project Manager, assisting with daily activities to contribute to the overall efficiency of project management.
- Handle phone calls effectively, demonstrating the ability to work in a call center-centric environment as needed for project communication and coordination.
Qualifications:
- You have project management skills and the ability to resolve complex problems and issues .
- You have a construction background
- You have a strong customer service skills
- You have purchasing experience
- You’re skilled in organizing resources, establishing priorities, and working effectively at all levels in a collaborative team environment.
- 1-3 years of experience.
- Advanced English (C1-C2).
Soft Skills:
- You have a track record of completing work with a high level of quality.
- You have a knack for figuring out hard problems and enjoy a hands-on approach to your work.
- You enjoy getting your hands dirty with your team.
Hard Skills:
- You have strong Microsoft Word and Excel experience.
- You have Norad and Oracle experience, a huge plus.
- Possess Telecom experience.
- Bilingual in English and Spanish -both oral and written.
- Tech-savvy individual.
From:
- Monday to Friday
- 8AM to 5:30PM
Salary: 18k
Tipo de puesto: Por tiempo indeterminado
Tipo de jornada:
- Turno de 8 horas
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial
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