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Looking for more than just a typical call center job? At our firm, you’re not just a number—you’re part of a mission-driven team dedicated to helping clients achieve their goals. Join us as a Customer Service in Guadalajara, where your bilingual skills and client service expertise will make a real difference.

**This position is for FULL TIME only.

Key Responsibilities

• Assist clients by managing calls, inquiries, and follow-ups.
• Provide administrative support, including drafting and organizing legal documents.
• Maintain accurate communication with clients regarding case progress.
• Schedule and confirm appointments for attorneys in the U.S.
• Contribute to a positive and productive work environment.

Qualifications

• Fully bilingual in English and Spanish (C1 level proficiency).
• Live in Guadalajara or nearby areas.
• High School Diploma or incomplete higher education (we value your experience).
• At least 6 months of experience in customer service, call centers, or related roles.
• Familiarity with Microsoft Office (Word, Excel, Outlook).

Compensation and Benefits

• Salary: $13,000 to $16,000 MXN per month (AFTER taxes and based on your english skills).
• Full legal benefits: IMSS, paid vacation, and Christmas bonus.
• Fixed Monday to Friday schedule, with occasional flexibility.
• Professional development opportunities within a supportive team.
• Fully paid training from day one.

Start your journey towards a fulfilling career—send your resume today!

**This position is for FULL TIME only.

Please have these documents ready to speed up your process: RFC (Constancia Fiscal 2025), proof of address, valid official identification, CURP, and NSS (No. IMSS).

Tipo de puesto: Tiempo completo

Sueldo: $13,000.00 - $16,000.00 al mes

Beneficios:

• Aumentos salariales
• Bebidas gratis
• Descuento de empleados
• Descuento de gimnasio
• Descuentos y precios preferenciales
• Estacionamiento de la empresa
• Opción a contrato indefinido
• Programa de referidos

Tipo de jornada:

• Diurno
• Lunes a viernes
• Turno de 8 horas

Pregunta(s) de postulación:

• Please share your personal email and phone number so we can get in touch with you
• ¿Estás disponible para trabajar tiempo completo?

Idioma:

• Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial