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Job Post Details
Medior .NET developer (+ 2 level support) - job post
Descripción completa del empleo
Project description
In this case the client is looking for a .NET developer with extensive finance knowledge to enhance an existing development team that also provides level 2 support for the AMERICAS region.
The project will require to interact with FO desk (Murex) and BO (Calypso) operation teams, and a high level of coordination and autonomy is needed.
Responsibilities
Software Development: Design, code, test, and deploy applications using .NET languages (C#, VB.NET).
System Integration: Integrate applications with existing systems and third-party services.
Code Quality: Write clean, scalable, and maintainable code.
Technical Leadership: Mentor junior developers and conduct code reviews to ensure adherence to best practices.
Collaboration: Work closely with business analysts, project managers, and other stakeholders to gather and analyze requirements.
Performance Optimization: Optimize application performance and ensure high availability.
Troubleshooting: Debug and resolve technical issues.
Documentation: Maintain comprehensive documentation for all development activities.
Skills
Must have
Proficiency in .NET: Extensive experience with the .NET framework and related technologies.
Strong Coding Skills: Expertise in C#, VB.NET, ASP.NET, and SQL Server.
API Integration: Familiarity with RESTful APIs and Web Services.
Problem-Solving: Excellent problem-solving skills and attention to detail.
Second Level Support Responsibilities
Role Overview: Second Level Support provides in-depth technical support for more complex issues that cannot be resolved by first-level support. This role involves diagnosing and resolving technical problems, providing guidance to first-level support, and ensuring customer satisfaction.
Key Responsibilities:
Technical Support: Handle escalated support tickets from first-level support.
Problem Diagnosis: Conduct thorough investigations and root cause analysis of technical issues.
Issue Resolution: Diagnose and resolve complex technical problems.
Guidance and Training: Provide in-depth guidance and training to first-level support.
Collaboration: Collaborate with other technical teams for advanced problem resolution.
Documentation: Maintain detailed documentation for future reference.
Customer Interaction: Communicate with customers to understand their issues and provide timely solutions.
Monitoring: Monitor systems and tools to proactively identify and resolve issues.
Nice to have
N/A
Other
Languages
English: B2 Upper Intermediate,Spanish: C1 Advanced
Seniority
Senior
Remote Mexico, Mexico
Req. VR-111085
C#/VB.NET
BCM Industry
03/02/2025
Req. VR-111085