Empleos de customer service en Remote

Virtual Assistant Manager/Customer Service Administrator
Customer Service Administrator (Work From Home):

DO NOT WASTE YOUR TIME APPLYING IF YOU ARE NOT FLUENT IN ENGLISH. OF COURSE, YOU MUST SPEAK SPANISH AS THAT IS A HUGE BONUS TO US.

We are a fast growing, USA legal finance company seeking an hourly customer service administrator/virtual assistant to join our team. We are committed to providing quality customer service to our clients and are dedicated to our loyal staff.

LOOKING FOR A HIGHLY EDUCATED PERSON WITH EXPERIENCE WORKING FOR AN AMERICAN COMPANY IN THE VPO INDUSTRY. SOMEONE WITH MANAGEMENT EXPERIENCE, AN ATTORNEY OR HAS PARALEGAL QUALIFICATIONS WOUD BE IDEAL. IF THATS YOU PLEASE APPLY!

IF WE ARE INTERESTED, YOU WILL BE CONTACTED AND ASKED TO MESSAGE US A SHORT VOICE RECORDING OF YOUR WORK EXPERIENCE. FOLLOWING DIRECTIONS IS VERY IMPORTANT IN THIS JOB, PLEASE SHOW YOU CAN FOLLOW DIRECTIONS. PLEASE DO NOT CALL OR EMAIL. PLEASE FOLLOW THE PROCESS. ANYONE NOT FOLLOWING THE PROCESS WILL NOT BE CONSIDERED.

**Windows 10 PC required with 8gb RAM. NO APPLE/MAC COMPUTERS. MUST HAVE HIGH SPEED RELIABLE INTERNET FOR VOIP**

Primary Job Duties

• Answering incoming calls. Taking client's applications
• Assisting your assigned account manager with many tasks
• Data Entry – create and update client files via CRM (Salesforce)
• Generating contracts to be signed
• Must be computer savvy (Microsoft Word and Excel skills)
• Must be able to multi-task
• Must have strong problem-solving and customer service skills
• Must be able to communicate effectively and promptly across multiple departments
• Must be flexible and willing to cross train and learn new processes in a fast pace, ever changing environment.

Knowledge, Skills & Abilities

• 1 year remote working preferred
• Ability to work in a fast-paced team environment with accuracy and attention to detail
• Strong organizational skills
• Regularly capable of meeting or exceeding deadlines
• Exceptional communication skills
• Team player
• Quick text/computer communication capabilities
• Self motivated, able to use sound business judgment in carrying out assigned tasks
• EXCELLENT ENGLISH oral and written communication skills

Benefits:

• Job Type: Hourly
• Hours: 8:30 AM-5:30 PM U.S. Eastern Time

Experience:

• data entry: 1 year (Preferred)
• salesforce experience preferred

Education:

• Bachelors Degree minimum

Work authorization:

• Work Location: Work from Home

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction and multi-tasking
• Detail-oriented -- would rather focus on the details of work than the bigger picture

This Job Is:

• A job for which all ages, including older job seekers, are encouraged to apply

Job Type: Full-time

Pay: From $119.00 per hour

Expected hours: 40 – 45 per week

Education:

• Bachelor's (Preferred)

Experience:

• working for an american company: 2 years (Preferred)

Language:

• perfect english AND fluent spanish (Required)

Work Location: Remote