Empleos de customer service en Desde casa

We are a fast-growing solar company based in California, focused on making clean energy accessible and affordable. We’re a mission-driven team that handles everything from sales to installation with a commitment to excellent customer service.

Job Description:
We are hiring Customer Representative Agents to support our appointment setting and customer service operations. In this role, you’ll be the first point of contact with homeowners—confirming appointments, answering questions, and helping guide them through the next steps in their solar journey.

Key Responsibilities:

• Make outbound calls to confirm appointments with homeowners
• Follow up on missed appointments and reschedule when needed
• Handle customer inquiries and provide accurate information about our services
• Document call outcomes and update customer records
• Maintain a professional, friendly, and solution-focused tone
• Collaborate with sales coordinators and managers to support daily team goals

Requirements:

• Strong communication and customer service skills
• Clear spoken English with minimal accent
• Comfortable using call tools and CRM systems (training provided)
• Reliable internet and quiet workspace
• Experience in a call center or remote sales environment is a plus

Schedule:

• Monday to Saturday, flexible shifts between 8:00 AM – 8:00 PM PST
• Must be available for Zoom training and team check-ins

Compensation:
Hourly base pay plus performance-based bonuses.

Job Type: Full-time

Pay: $13,000.00 - $18,000.00 per month

Work Location: Remote