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AI Support Engineer - job post

Bhuvi IT Solutions
Home Office (Desde casa)

Información del empleo

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Tipo de empleo

  • Contract

Descripción completa del empleo

AI Support Engineer

100% Remote

Long terms contract

Job Description:

We are seeking a talented and motivated AI Support Engineer to join our team. The ideal candidate will be responsible for providing technical support and expertise for AI-based systems and applications, ensuring their smooth operation and optimal performance.

Skill Requirements:

Ability to independently provide L1/L2/L3 support for AI applications

Must have experience in managing Al applications

Experience with Azure cloud, Python, Angular

Support in Regression Testing & Patch Releases for new & existing applications.

Job Duties:

Collaboration: Work closely with cross-functional teams, including IT, business, operations, and business stakeholders, to align AI support with objectives.

Work with business users to understand their needs and document them using various tools

Anticipate user needs and propose solutions and alternatives

Understand functional and non-functional requirements

Work with development teams in building and testing the solutions

Maintain active communication channels with all stakeholders on deliverables and report statuses

Track all outstanding issues and manage them from initiation to production deployment

Ability to multitask and work with multiple teams

Manage enhancement requests and production issues. Able to prioritize and allocate resources effectively

Qualifications:

Working experience in the U.S. Financial Industry

Strong communication skills: Both written and oral with technical and non-technical staff

Familiarity with issues workflow management tools such as JIRA

Experience working with AI platforms and monitoring AI systems and/or performing AI issue remediation activities, inclusive of conducting root cause analysis

Detail oriented, organized, and thorough

Ability to thrive in a team-based environment

Strong communication skills (Advanced English is a must)

Interested candidates reach out to me - Vel@bhuviits.com

Job Type: Contract

Work Location: Remote

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