Empleos de agileengine

What you will do

• Lead and mentor a team of SREs across India, LATAM, and Europe;
• Drive production support practices and lead incident resolution efforts;
• Act as the technical point of contact for cross-regional alignment and team cohesion;
• Oversee infrastructure as code and automation efforts using Terraform;
• Design and improve CI/CD pipelines in GitLab to support efficient delivery;
• Manage containerized environments with Docker and Kubernetes;
• Own observability strategy using tools like New Relic, Wavefront, or similar;
• Coordinate VPN tunneling and SFTP setup in support of EHR integrations;
• Provide technical guidance on customer interactions for issue resolution (2–3/month);
• Support training and documentation on internal tools and EHR-related tasks;
• Ensure infrastructure complies with HIPAA, GDPR, and iRhythm security protocols;
• Collaborate with iRhythm’s DevOps, IT Security, and Engineering stakeholders;
• Contribute to the successful migration from legacy tools (e.g., Bamboo, Codefresh, Bitbucket) to GitLab.

Must haves

• 6+ years of experience in SRE, DevOps, or infrastructure roles;
• Experience leading distributed engineering or support teams;
• Deep knowledge of AWS, Terraform, GitLab, Kubernetes, Docker;
• Experience with VPN tunnels, SFTP setup, and cloud-based networking;
• Familiarity with scripting languages (e.g., Shell/Bash);
• Strong incident management and observability experience;
• Excellent communication skills and ability to coordinate across time zones;
• Familiarity working in compliance-heavy environments (HIPAA, GDPR);
• Ability to train, mentor, and support junior team members;
• Experience in driving process improvement and automation;
• This position requires working a Panama schedule with 8-hour shifts daily. On-call duties are expected 2-3 days per week, which includes being on call every other weekend;
• Upper-Intermediate English level.

Nice to haves

• Experience with Mirth and IRIS EHR systems;
• Familiarity with Bitbucket, Codefresh, Ansible;
• Familiarity with Python for scripting;
• Previous involvement in healthcare or medical device environments;
• Understanding of high-availability infrastructure patterns.

The benefits of joining us

• Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
• A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.
• Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office, whatever makes you the happiest and most productive.

Your application doesn't end here! To unlock the next steps, check your email and complete your registration on our Applicant Site. The incomplete registration results in the termination of your process.

Good luck! We're rooting for you!

Job Type: Full-time

Work Location: Remote