Empleos en Luis Echeverría Alvarez, Dgo.

Customer Success Partner

As a Customer Success Partner, you'll play a crucial role, providing sales support and managing customer relationships to ensure long-term success. Your responsibilities will include handling client tenders, quotations with pricing teams, resolving disputes, and assisting in the billing process. You'll be instrumental in driving customer retention and improving overall volume handling.

What We Offer:

• Global career opportunities with our diversity-focused development programs.
• A dynamic, innovative work environment that keeps you motivated.
• Competitive compensation and benefits for full-time employees.
• A culture of equity, respect, mutual responsibility, and care.

Experience, Skills, and Requirements:

• Bachelor’s degree or High School Diploma with equivalent experience.
• 2 years of customer-facing experience or 6 months of client-facing roles.
• Proactive mindset and service-oriented attitude.
• Intermediate Excel proficiency, ability to handle multiple requests at a time.
• B2 English level and strong adaptability.
• Ensure effective internal communication to meet customer requirements.
• Handle different stakeholders across different regions
• Update contracts, rates, and conditions.
• Provide personalized customer service and identify potential risks.
• Resolve customer challenges leveraging company resources.
• Handle high-caliber clients and support local/global initiatives and functional transformations.

Availability:

Must be fully available for in-office presence as it’s required at least 3 days per week with remote work for the rest.

We value diversity and are committed to building high-performing teams. If you're interested in making a difference and growing with us, apply now!

Join Maersk, a global leader in transport and logistics, as we embark on a digital transformation defining the industry and revolutionizing commerce. Learn more about us at Maersk.

We are dedicated to equal employment opportunities and reasonable accommodations for applicants with disabilities. We prohibit discrimination based on various protected characteristics.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.