Empleos en Ensenada, B.C.

Position Summary

The Business System Analyst will provide high-level technical support to clients for product/technology solutions. Completes technical application configuration during initial system setup and works in conjunction with Application Support Analysts to provide ongoing support of clients’ complex technical projects.

Essential Job Duties/Primary Responsibilities

• Performs application configuration work to implement systems and provide ongoing change services. Create and modify business rules against data entry searches, functionality, and data presentation, through business rule expression language.
• Troubleshoots, diagnoses, and resolves or manages problem to resolution ensuring application fully satisfies customers in terms of data integrity, application expectations, and other factors according to customer requirements.
• Works in close collaboration with account management, database administration, product development, and system engineering as necessary to facilitate rapid problem-solving and implement changes.
• Uses knowledge of RBDMS for analysis, scripting, and troubleshooting application and data interface issues.
• Write SQL queries to research data and application-related issues; planning, implementing, and managing changes
• Develops technical configuration change steps.
• Assists with the initial implementation and continued maintenance of networks and hardware for application hosting
• Leads application change projects; exercises project control and status reporting techniques, identifies risks, develops mitigation plans, and manages customer expectations.

Job Qualifications/Education

• BS degree in related IT or business field or equivalent work experience.
• Requires 3+ years of related experience such as working in product implementation or support including leadership experience.
• Excellent English written and verbal communication skills.
• Excellent interpersonal, analytical, business, and technical judgment, and problem-solving skills.
• Negotiation skills.
• Strong troubleshooting skills, and ability to solve complex technical problems.
• Excellent written and verbal communication skills.
• Strong technical skills required including demonstrated knowledge of RDBMS.
• Prior experience with SQL and/or programming language.
• Demonstrated knowledge of DB query language, data manipulation, and data load concepts.
• Technical project management/coordination skills.
• Ability to immediately adapt to changing requirements and conditions.
• Experience in a matrix team environment is desired.
• Strong client orientation and customer service skills to understand and drive customer solutions.
• Able to translate client’s business needs/requirements and present issues to a range of audience members.
• Familiarity with real estate concepts.

Benefits

• All benefits by law
• Monday to Friday
• Weekends off!
• Two days of paid time off annually.
• Between 7 and 11 paid holiday days annually.
• Remote work allowance (Teletrabajo) above the market average.
• Office / Hybrid opportunities
• Weekly grocery vouchers
• Meal subsidy ($1000 MXN Monthly) via voucher card.
• Private health, life, and dental insurance
• Sponsorship for wholesale stores memberships (COSTCO/SAMS CLUB), prescription glasses, birthday benefits, and more.
• Wellness events and activities
• Sponsorship for Scholarships & Professional Training
• Career growth opportunities
• Monthly employee engagement events
• Sponsored lunch, snacks, and coffee events
• Professional Training & Development opportunities

Additional information:

• Employment Type: Full-time.
• Schedule Monday to Thursday 7 AM to 5 PM PT, Friday 8 AM to 5 PM PT
• After six months eligible for hybrid work based on meeting performance expectations
• Please, submit your CV in English.

Tipo de puesto: Tiempo completo

Beneficios:

• Apoyo para estudios
• Aumentos salariales
• Descuento de empleados
• Descuentos y precios preferenciales
• Días de maternidad superiores a los de la ley
• Días de paternidad superiores a los de la ley
• Días por enfermedad
• Estacionamiento de la empresa
• Estacionamiento gratuito
• Programa de referidos
• Seguro de gastos médicos mayores
• Seguro dental
• Seguro de vida
• Vacaciones adicionales o permisos con goce de sueldo
• Vales de despensa
• Vales de restaurante

Tipo de jornada:

• Lunes a viernes

Pregunta(s) de postulación:

• Do you have the possibility of working on-site in Ensenada, Baja California?

Idioma:

• Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial