Citi
3.9 de 5 estrellas.
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Evaluaciones de Citi

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Cultura laboral
La situación fue muy agradable y bien remunerada antes de la fusión con CITI, después poco a poco todo cambio, prestaciones, jubilación, la inestabilidad y migración de funciones a otros Países, Costa Rica, Tampa, etc. BANAMEX era otra cosa.
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Very stressful and the fact they are getting rid off ABM makes this job horrible. No work and life balance. Mamagment very easily blame you on their own mistakes.
Pros
Health benefits
Contras
Stress, overworked, long hours although Bank shouting be 9-5
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I've worked at Citi for 12 years and can say there are positives and negatives. The work-life balance is very flexible and the benefits are good, but somewhat expensive. The culture is changing under Jane Fraser in a good way. However, it is a large corporation and it's easy to get lost in the shuffle. Significant technical improvements are needed because none of the systems talk to each other. They nickel and dime on training and development so it can be difficult obtaining funding to meet required continuing education credits.
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Citi was a pretty good place to work. The culture was great and I really enjoyed the job itself. Pay could’ve been a little better but I haven’t worked there in years.
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Learned the best people and task management skills. Learned to achieve goals with high quality results, think outside the box, and provide the best customer experience.
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A great company. Technology is behind but a good company non the less. It works well for me as I work from home and they are very understanding of that.
Pros
Pay and enviroment
Contras
Technology
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Great company with best in class processes and controls. Solid HR practices and policies. The exorbitantly high cost of technology on the retail banking side is pulling down the company’s ability to compete.
Pros
Great learning experience
Contras
Tech direction has gone wrong
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Change is a constant but work can be rewarding at times. Dedicated teams that work well within themselves but silos can be difficult to overcome to achieve organizational objectives.
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There's more care for the company rather the employees mental health they'll work you until your nolonger needed the mngrs don't manage anything let alone do they ever have a direct answer for anything yet they have their teams do everything for them as a must without extra pay More a prison than a work environment most folks work 4/10 with a technical 25 min lunch they give vacation and planned time however you must use in their perspective I had 8 family members pass during the pandemic from oct20-march 21 most importantly was my brother and I was only able to take 2days off because apparently in order to get grievance it had to be 5 days in a row smh
Pros
Benefits
Contras
Lack of care concerns for parents or person mental state
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Citi overall is a great learning job. You get to work with a lot of folks all over the world and learn a lot. You are required to wear many hats under one salary.
Pros
Amazing benefits, great learning place, and there’s growth
Contras
Long hours (12 or more a day), a lot of pressure, and have to wear many hats
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I really enjoyed working here. You may have to start with a shift you do not like but once you have been there a few months it is possible to get a better shift. The pay was good.
Pros
Pay and benefits.
Contras
Some management.
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Your just another number to them. Most work is done on the phones and if you're not collecting the top dollar to make their pockets grow it reflects in your pay in your department.
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Ended up getting severe anxiety when it came to getting on the phones because of the angry customers we would have to talk to. Management would set unrealistic expectations with low-pay.
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Cultura laboral
Work on helping get out customer statements. Helping other operators with machine issues, along with quality checking to make sure that statements are being properly fulfilled.
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It depends on the team. No work life balance. No planned leaves are taken. Mangers are not helpful. Complete demotivating and dominating minds. Good for women.
Pros
Good Work Culture
Contras
Long Hours
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Long hours and weekends. Management is always changing Slow to be “leader” in products or “services”Not risk takers and few true innovations. Budget budget budget.
Pros
Nothing free or easy.
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Condescending manager who micromanages constantly. Even after going above and beyond, zero credit and the smallest issue and they throw you under the bus. Bunch of unprofessional people just hurling abuses at each other. Extremely long hours and no credit for any effort. They don't know what leadership means.
Pros
None
Contras
Too many
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Little communication regarding overall business direction from management. Co-workers from all areas of the business and sites have had their jobs discontinued. I do understand that business needs change and Citi has to do what they think is best but it is very stressful to have direction constantly change and business partners lose their positions. You are always wondering if you will be impacted next. There have been a lot of employees with great skills and historical business knowledge impacted. Seems to me that it would make a lot more sense to try to find these individuals opportunities in other areas than to lose the talent. Am I bitter? Perhaps, as now my position has been eliminated in the name of progress as the area is being sent to an offshore vendor.
Pros
wide range of areas, Compliance, Legal, Recovery, Data Entry, Sales....
Contras
Absolutely no job security. They discontinue jobs in one area and yet are constantly hiring.
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The company is a great foundation for banking careers. However, the lack of technological advancements compared to rival banks is what Citi lacks. Systems are always slow or not working, and compensation has slowly come to be non existent, especially for salary+commission based roles.
Pros
Solid benefits and job security
Contras
Lack of compensation for commission based roles, huge decline in payouts over the years
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Cultura laboral
I truly enjoyed working at CITI. Awesome place to be and learn. I was able to get along great with my coworkers and the teams. There is a great since of community at this place.
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Having been in the workforce for over 35 years, the best job I've ever had was my 11 years with Citi. The work environment, coworkers and management are some of the best i've had the pleasure to experience and work with. Pay increases were steady most years.
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